Privacy Policy

Data Collection

We collect personal information from users when they visit our website, place an order, or contact us for customer support. The personal information we collect may include:

- Name - Email address - Billing address - Payment information - Information about the pages on our website that users visit, the links they click on, and the search terms they use. - We collect this information using cookies and other tracking technologies.Users may opt out of cookies through their browser settings or by using third-party opt-out tools.

Data Use

We use the personal information we collect for various purposes, including:

- Processing orders - Providing customer support - Improving our services - Personalizing the user experience on our website - Conducting analytics - Complying with legal obligations

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected. The retention period may vary based on the type of data and legal requirements. For instance:

- Billing information is retained for up to **5 years** in compliance with tax laws. - Other personal data is deleted upon request or when no longer needed for the stated purposes.

Data Sharing

We do not sell, rent, or trade user information with third parties for marketing purposes. However, we may share information in the following cases:

- With banks or financial institutions in the event of a payment dispute. - With third-party analytics services (such as Google Analytics) to analyze user behavior and improve our services. - If required by law or to protect our rights.

Data Security

We take steps to protect personal information, including:

- **Encryption** of sensitive data - **Secure transmission protocols (SSL/TLS)** - **Firewalls and intrusion detection systems** - **Access control restrictions**

User Rights

Users have the following rights regarding their personal data:

- **Access & Correction:** Users can request access to their data or correct inaccuracies. - **Data Deletion:** Users can request the deletion of their personal information. - **Processing Restriction:** Users may limit how their data is processed. - **Objection & Consent Withdrawal:** Users can object to processing and withdraw consent at any time.

To exercise these rights, users can contact us at:  **Email:** [email protected]

Legal Basis for Processing

We process personal information based on the following legal bases:

- **Consent:** When users voluntarily provide data (e.g., for support inquiries). - **Contractual Necessity:** To process orders and provide services. - **Legal Obligation:** To comply with financial or legal regulations. - **Legitimate Interests:** To improve user experience and protect against fraud.

Google Play Compliance

If you are using our mobile app, we comply with **Google Play's Data Safety requirements**. Users can request data deletion by emailing us at **[email protected]**.

Privacy Policy Updates

We may update this privacy policy periodically. In the case of significant changes, we will notify users via email or a prominent notice on our website.

Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

**Email:** [email protected] 
**Website:** https://www.quickdthrecharge.com